Privacy Policy

When you enquire about a project or contact us, we may collect:

• Full name, email address and phone number
• Project details — property type, address, scope of work and approximate budget
• Site measurements, photographs and floor plans you share for design and quotation purposes
• Payment details processed through secure gateways (UPI, Bank Transfer, card)
• Device and browser information via cookies for website analytics

• Preparing designs, 3D visualisations and quotations for your interior project
• Scheduling site visits, measurements and installation
• Coordinating materials, production and on-site execution with our team and vendors
• Sending quotations, project updates and reminders via WhatsApp / email
• Legal, accounting and regulatory compliance
• Customer support, warranty service and post-project feedback

• Consent — you voluntarily provide information when booking with us
• Contractual necessity — required to design, quote and deliver your interior project
• Legal obligation — accounting, tax and other statutory record-keeping
• Legitimate interest — improving our services based on usage patterns

We use cookies to:

• Analyse website traffic (Google Analytics)
• Improve page performance and user experience
• Remember your preferences during a session

Cookies do not collect sensitive personal data. You can disable them through your browser settings at any time.

We follow industry-standard practices to protect your data:

• Project documents and site photos stored securely with restricted access
• All digital data stored on encrypted, access-controlled servers
• Payments processed through PCI-DSS compliant gateways — card details are never stored
• Data retention limited to the period required for service delivery or legal compliance

We do not sell, rent, or trade your personal data to any third party for marketing. Data is shared only when strictly necessary with:

• Manufacturing units and material suppliers to produce your order
• On-site contractors and installers for execution (carpentry, civil, electrical)
• Government agencies when legally mandated
• Payment gateways (UPI / card / banking partners)
• Logistics vendors for material delivery and installation

Under India's Digital Personal Data Protection (DPDP) Act, 2023, you have the right to:

• Access a summary of the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data (subject to legal obligations)
• Withdraw consent at any time without affecting prior processing
• Raise a grievance with us or the Data Protection Board of India

To exercise any right, email us at info@jaipurhomeinteriors.com.